PFAC

 

 

North West LHIN Patient and Family Advisory Committee

Since its inception, the North West Local Health Integration Network (LHIN) has appreciated the importance of engaging with patients, families and caregivers, and ensuring their voices are heard. Now more than ever, we are committed to including the voices of patients in their health care.

To further strengthen the voice of patients, families and caregivers, the North West LHIN is pleased to announce its new Patient and Family Advisory Committee (PFAC). The North West LHIN PFAC was created to provide advice on local health issues and programs from the patient’s perspective.

Individuals from across the region have been invited to join the committee as inaugural members. These individuals are or have been patients or caregivers of patients in the North West LHIN, and reflect the diversity of the people and communities within the LHIN.

The role of a PFAC member is to share his or her unique stories, experiences, opinions and perspectives in order to strengthen engagement of patients, caregivers and the public in important local health planning decisions and policies. Feedback from patients and their families will lead to meaningful positive changes in our region’s health care.

Through the Committee’s work, community members will have the ability not just to know about the decisions that affect them, but to be involved in the development of the very programs, services and initiatives that affect them as well. 

 

Frequently Asked Questions

What is the North West LHIN?

The North West LHIN is responsible for planning, integrating and funding local health services – hospitals, long-term care homes, community health centres, community support services, and mental health and addictions agencies.

What is the role of the North West LHIN’s PFAC?

The role of the Committee is to provide advice to the North West LHIN based on the patient, caregiver and family experience that is meaningful to all people living in the North West LHIN region.

What is the role of a Patient and Family Advisory Committee member?

The role of a Patient and Family Committee Advisory Committee member is to share his or her unique stories, experiences, opinions and perspectives in order to strengthen engagement of patients, caregivers and the public in important local health planning decisions and policies.

Who can participate?

We encourage patients and/or their caregivers and/or family members who live within the North West LHIN’s to complete and submit this Expression of Interest for consideration of participation on the Patients and Family Advisory Committee.

Who cannot participate?

Elected representatives, practicing health care professionals, paid employees of health charities, employees of companies in health industries, elected officials, and employees of provincial and federal health ministries and agencies already have a strong voice in making their opinions known to decision makers, these persons are not eligible for membership.

How were Committee members selected?

Members were selected and recruited in such a manner to ensure diversity that is reflective of the North West LHIN’s population makeup. Membership also represents patient, family/caregiver experiences across different health care settings, including in hospitals, Long-Term Care Homes, and Home and Community Care settings.


Terms of Reference

Based on its Terms of Reference, the PFAC will both advise and collaborate with the North West LHIN, its leaders, HSPs and staff regarding system-level policies, practices, and strategy, planning, and delivery of patient- and family-centred care within the North West LHIN region. Members will:

  • Identify and advise on opportunities to incorporate the patient’s perspective in initiatives to better integrate care across the region and across the health care system.  
  • Support effective patient engagement within the North West LHIN.
  • Provide advice on recommendations about health care access or service delivery improvements from the patient and/or family caregiver perspective. 
  • Provide input on North West LHIN policies and standards guiding North West LHIN initiatives, particularly regarding patient care and patient engagement. 
  • Recommend strategies and practical ideas for improving patient care, and caregiver recognition and support.  
  • Work in partnership and engage in co-design with the North West LHIN CEO, LHIN staff, service providers and partners.  
  • Link and collaborate with other patient and family advisory groups within the North West LHIN and across the province as appropriate.   

If you have any questions or for more information, please contact Petronilla Ndebele at petronilla.ndebele@lhins.on.ca or by phone at 1-866-907-5446 ext. 2039. 

For more information on the establishment of the provincial Patient and Family Advisory Council, please visit the Ministry of Health and Long-Term Care website - Public Information.