Important Message to Patients About ParaMed Flex Clinics in London, Ontario


During recent inspections in London Ontario, the Middlesex-London Health Unit identified a lapse in certain infection prevention and control practices at three ParaMed Flex Clinics in London. Specifically, certain medical instruments used in wound care were not sterilized between each use to the standard that is required.

As a result, some patients who received services at these London clinics may have been exposed to improperly sterilized equipment. Patients who received wound care at the three London ParaMed Flex Clinics between 2008 and July 27, 2018 may be at risk of a blood-borne infection. Although the risk of such an infection is very low, patients are advised to consult their healthcare provider to discuss testing.

The North West LHIN does not have nursing clinics operated by ParaMed, nor does it have a wound care clinic operated by a Service Provider Organization (SPO). All of the North West LHIN’s wound care procedures occur within the patient’s home, with single use or patient specific wound care supplies.

ParaMed will be advising all impacted patients of this lapse and blood testing procedures by registered mail. Note that no blood-borne infections have been diagnosed and linked to the ParaMed Flex Clinics.

  • Patients can also call ParaMed directly at 1-888-746-5511 for further information.